Customer message
“I was charged twice for the same order last week and nobody has replied to either of my emails.”
What it changes
Software can act on a number. It cannot act on a paragraph.
Because every answer carries a confidence, you set the line yourself: route anything above 90% automatically, put the rest in front of a person. That is the difference between an assistant that drafts a reply and a system that clears a queue overnight.
Jev is on the Roar gateway on request — same account, same key, same bill as every other model. Ask us and we will switch it on.
